Keeping you in control
From the Web Portal, you can view any output device on the network, download reports, enter and view meter reads, or request a service call. You can order supplies and you can contact your Lexmark representatives.
Various levels of security enable help desk personnel access to most functions, while end-users may only order supplies for the output devices in their workgroup.
Regardless of the level and the point of access, the Web Portal multilingual interface provides every user in global enterprises with consistent and timely information in order to make fact based decisions.
Organize the data on the Web Portal to suit your own needs. You can search for a device by asset tag, location or browse through a reporting hierarchy that reflects your company’s structure. In any case, each device is listed with comprehensive information such as the model, identification number and physical address.
The Web Portal also gives you access to Lexmark’s unique product expertise, organized in the Knowledge Base: an entire library of detailed specifications,answers to common questions and how-to instructions at your fingertips.
You can check the device status, troubleshoot problems - even allow authorized personnel to change control settings. The Web Portal also gives you detailed summaries that show you exactly what’s going on in your fleet. You’ll be able to find up to date information on asset retirement and acquisition, billing, changes in device status, and you can view usage and the number of pages printed at any location on the network.
The Web Portal gives you and your employees a single, secure point of access for comprehensive information about your output fleet and keeps you connected to Lexmark’s broad base of knowledge and expertise.
