Press Releases

The UK’s retail workers are at the bottom of the pile when it comes to handwriting, only narrowly beating teachers for the title of worst writers. Accountants are the profession with the neatest, best-developed handwriting, whilst teachers have the most under-developed, according to a new study by printer manufacturer Lexmark.

And despite deteriorating standards due to the dominance of computers, most people believe that handwriting will continue to play a positive role in the workplace over the next fifty years.

The study combined research surveying the UK’s workforce about the quality of, and their attitudes to handwriting, and an analysis of samples by handwriting expert Dr Rosemary Sassoon.

Results in brief:

• Over half (50%) of retail workers believe their handwriting is not up to scratch
• Three quarters of UK workers (74%) think writing by hand increases their productivity
• 78% say handwriting will still be part of their jobs in fifty years

Retail writing less
Retailer’s poor performance may be due to their working environment. Two in ten retail workers stated they didn’t need handwriting in their job, with 38% thinking their handwriting was illegible.

While teachers develop the handwriting in our children, the research saw 36% admit that their own handwriting was not up to scratch.  This was borne out by the analysis from Dr Rosemary Sassoon who suggested that from the sample “teacher’s, more than any other profession, illustrate they have not been taught the essentials of handwriting.” 

Amazingly, despite their reputation for having poor handwriting, a fifth (20%) of doctors described their handwriting as ‘calligraphy’. 

“Doctors look for speed first when writing prescriptions.  These are only for pharmacists and mostly comprised of mutually understood icons – designed to do a job, not win awards,” said Dr Sassoon.

Handwriting Effects Productivity
Despite the prominence of computers, three quarters (74%) of people believe writing by hand actually helps them to perform better at work.  However 45% alarmingly pointed out that their handwriting was steadily deteriorating in the workplace. 

Despite the prominence of computers, three quarters (74%) of people believe writing by hand actually helps them to perform better at work.  However 45% alarmingly pointed out that their handwriting was steadily deteriorating in the workplace. 

Retail workers (78%) Teacher’s (79%), accountants (75%) and all pointed to better performance when writing by hand.  Even 28% of IT workers – those most dependant on computers – believed that using their handwriting was more conducive to better practice in the workplace.

Despite the deterioration, 78% of the UK’s workforce thought that writing would still form an important part of their job in fifty years time.

“We undertook this study as part of our commitment to better understand how our customers produce and use documents,” said UK General Manager, Giovanni Giusti.  “Our prime focus is to make the printing process easier.  However, with the development of our multi-function technology, we place an equal importance on our customer’s ability to copy, fax, scan and digitise all types of documents, including those that have been hand written.”

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