Lexmark Return to base Service Offerings, a 5 to 7 Business days response time
Return-to-Base extended guarantees can be purchased during the term of the product guarantee with one, two or three year extensions- for up to four years of coverage from date of product purchase. Following the extended guarantee period, a renewal coverage may be purchased for one year at a time as long as the product is supported by Lexmark.
Extended guarantees must be purchased before the previous guarantee expires.