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- Insurance industry’s productivity limited by hours wasted processing paper -
Forget the paperless office, when it comes to the insurance business, paper is still business critical for legal reasons, but new research shows the way this paper is processed is costing the industry millions of pounds in lost revenue and impacting on productivity.
38% of employees in the UK insurance industry spend over 15 minutes per day simply processing paper – from processing claims to new customer forms – totalling at least 260 hours per employee per year, according to new research by Lexmark, the printing solutions provider.
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