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Discovery Program - Consulting Services
Discovery Program - Consulting Services

According to the Gartner Group, organizations can cut output costs by up to 40% by using output-related assessments to identify and quantify opportunities for improvement and cost savings. The Lexmark Discovery Program gives you access to our people, processes and expertise to help your organization assess the current state of your output environment and uncover the greatest opportunities for cost savings and productivity gains—then recommends solutions and implementation plans to address these issues.

Each Lexmark Discovery is managed to strict quality control standards and leverages intellectual capital gathered through more than 1,000 customer engagements.

Lexmark Discovery Program includes:
Discovery Device
Discovery Process
Discovery OfficePrint Assessment

 

Discovery Device

Discovery Device is a focused assessment that targets the device-centric issues, including technology selection, placement, usage, service and support for a selected area of your business.

By examining the number of networked and direct-attached printers, walk-up copiers and fax devices, their location and their associated costs, including acquisition, installation, support, utilization, maintenance and consumables expenses, our consultants will point out how to improve the current state of your devices and align the output capabilities to your business needs.

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Discovery Process


The objective of Discovery Process is to explore in detail a single industry-specific business process and introduce industry best practices to take advantage of opportunities for significant, continuous improvements, cost savings and productivity gains.

Our consultants will identify potential opportunities in your organization by assessing the interaction between documents, devices and user roles in the selected process. Following this analysis, recommendations are provided that better align document production and distribution with your business needs .

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Discovery OfficePrint Assessment

This enterprise-wide assessment is designed to meet your business objectives by developing a fact-based foundation that will improve the efficiency and effectiveness of your output processes, streamline workflow processes, better align output with business needs and enhance the flexibility of originating and producing print for your operations.

We will work with you in a collaborative way to analyse your current output environment and develop and apply a standard technology model that establishes principles and rules for deployment and implementation of  the future state design across the enterprise. This approach has proven to be fast and efficient, enabling the identification of dramatic cost saving opportunities in a short period.

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