When Lexmark provides to the customer a service, all parts and labour are included. In most of the cases, transportation also is.
All the best
Lexmark commits itself to a very high level of customer satisfaction concerning helpdesk services, repair actions, after sales customer management in general. Following metrics & studies and implementing the best IT systems available on the market are some of our tools to make those commitments real!
All the team
Lexmark’s team is completely engaged in the customer’s satisfaction following our brand target “Customer for life!”