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Time is money and every minute counts!
That’s why Lexmark proposes an installation service that lets you concentrate on your own job and leave the technical work to us.
Whether you are a small business or large enterprise, our specialists can quickly set up and configure your devices with minimal interruption to you and your staff. You will be up and running fast and effectively!
 Level 1
Level 2
| Level 1 : The Light Multi-Function Device Installation Pack |
The light installation pack offers you a smooth delivery and assembly of your MFP device in a fast and methodical way, saving you valuable time.
With this pack our trained service engineers will take care of all the activities that will prepare the machine for final configuration. Lexmark will assist in the unpacking and placement of the product, install the hardware and perform a function on all the hardware installed.
Level 1 detailed description:
- Unpacking the hardware
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Assembling the solution
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Assembling the scanner cabinet
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Fitting the printer trays (1)
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Connecting:
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The mains
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The network
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The telephone line
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Preparing the printing solution (1)
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Loading paper consumables (1)
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Installing the photo-conductor (1)
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Fitting the quick reference board (1)
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Installing the cartridge (1)
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Fitting the paper jam board (1)
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Performing a power up test
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Setting the operator panel for option (1)
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Setting the operator panel for printer
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Printing out the printer menus page
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Performing a copy test
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Collecting the empty packing materials
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(1) Not applicable for the "Scanner only" Installation.
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| Level 2 : The Pro Multi-function Device Installation Pack |
The Lexmark MFD is not only designed to produce paper, but also to remove paper by digitalisation, to integrate with your core applications and to send documents to Email and fax destinations. This Pro MFD installation pack is designed to give you quick and easy access to the four main functions of the Lexmark MFD: Printing, Scanning, Copying and Faxing (that are all available out of the box).
The Pro pack includes the hardware installation of the machine, and additionally prepares the MFD, so your end-users can quickly start using the MFD to add value to your business processes.
Our service engineers will take care of all the installation and set up activities on the machine, the server and the clients and configure the machine so it is ready to use.
Level 2 detailed description:
All elements of Installation level 1 +
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Declaring the printer on the client's network
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Installing or giving guidance regarding driver installation on one server or one windows PC (Customer's choice) (3)
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Configuring and setting up the different modules (Copy, fax, scan to PC)
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Installing the Lexmark Scan-back software on one customer station (software supplied with the option)(3)
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Training a user group of up to 5 people
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Setting up and configuring the fax
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Setting up of scan to E-mail (5)
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(1) Not applicable for the "Scanner only" Installation.
(2) If installed
(3) MFD and server or PC have to be on same physical location
(4) Available for operating systems Windows 98, 2000, NT, ME, XP. Others on demand.
(5) This task includes only the set-up of the customer's mailbox. The task setup does not cover the resolution of other potential problems regarding the mailbox. Non set-up related problems should be handled via Call Centre support.
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